After much research and many quotes, we landed on Southwest HVAC to install our AC! The previous owner had installed heat but no AC so we had to work around what was already there- Tommy came within the promised time window, listened to our concerns and walked us through our options in great detail with visual aids! Not only does this company not take a cent until the job is done, but they have helpful warranties and a promise of response time within 24 hours whenever an issue arises! Tommy had a chance to prove this responsiveness during the installation- due to some confusion with city regulations, the technician and workers placed the unit in the wrong place and Tommy came back at the end of a very long day to talk us down and then had a crew back out first thing the next morning to move it where it needed to be! Hoping we don't have so many problems in the future to keep testing that, haha, but it feels good to know we have a project manager who has our back, takes our calls, and shows up for us! Thanks Tommy!