Testimonials

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  • These guys a very professional and do great work! Julio and his team gave us an estimate that was reasonable and they were excellent about answering our questions.

    When they installed the new A/C they were prompt, very clean and did an outstanding job.

    I highly recommend Southwest.

    Michael G., Long Beach,CA.

 

  • Southwest did install the AC in our home and the review is accurate.

    When we started looking into getting central air installed we got 5 estimates. The first two estimates from Home depot and Lowes were sky high. We started looking into the companies who specialize in HVAC and found one in Yelp that was lower but still not low enough based on our opinion. Then we called Southwest. Julio came and gave a very good presentation and gave us an offer that was low. Then I asked him if he could beat the offer of the lowest estimate we received. He did and we ended up with the best offer which included cost and warranty so we gave him the job. In the summer of 2012 our house with windows open and fans blowing would get around 95 degrees especially in the kitchen cooking dinner so we really needed central air. Julio sent two workers who were at Journeymen level of experience. They went step by step cutting the vent holes, installing ducts, cutting the return air hole, enlarging the access hole and framing it then installing all ducts and heating and air conditioning components in the attic and outside. These guys knew what they were doing as if they had done this a thousand times and in their sleep. The only minor issue I had was when they removed the old wall heater they put wall bracing to brace the wall board which made it difficult to line up the new wallboard to the existing wallboard. As a result they didn’t match perfectly and I had to use a little extra putty to smooth it out. A better way to do it would have been to cut the wallboard to about half the wall stud and attach the new wallboard to existing wall studs. Most other HVAC companies will not do the wallboard and you have to hire wallboard specialists. But as I said a little extra putty smoothed it out. These guys did a tremendous amount of work installing all the components (Ducts, heater, AC, Plumbing, and Electrical) in just three days and when they turned it on it was very powerful but very quiet. I have to look at the indoor plant below the vent and see if the leaves are moving to see if the AC has turned on. The AC cools down the house very quickly. We also had permits for the AC and the only issue with the city inspector was a small amount of sealant outside where the coolant lines go up to the attic in an enclosed cover. That was it. We have been using the AC pretty much every day with no problem. We turned on the heater to test it once and it worked good. Regarding our electric bill its about $80.00 with heavy AC use. Our electric bill was normally about $45 in the summer months. I installed 5 led lights in the house to help compensate and lower the cost so I don’t know how much that helped. Our AC is an Amana 14 sear so I’m sure that accounts for some efficiency. Overall me and my wife are very happy with the installation of our Central Air and we would like to thank Julio and his workers for keeping his promises and for a job well done.

    William A., Fullerton,CA.

 

  • I had them install a new A/C unit. Julio was very responsive and accommodating in scheduling a quote and the installation. The pricing was very reasonable and all staff very professional. The installation was quick and the installers were very neat and courteous. I could tell they took pride in their work and the company and they took time to show me how they reconfigured existing ducting and heating unit to improve operation. We are now enjoying our first summer with air conditioning. Thanks Julio!

    Paul F., Long Beach,CA.

 

  • I’ve had them work on a repair on my old AC unit. This summer I needed to have it replaced. Julio, Danny and their team were great. After getting several bids, they came in with the fairest price. Their crew is very prompt, careful and clean. They explained the process and recommendations of what would work best. I will have them back if I need any HVAC work done in the future and highly recommend their service!

    Daniel R., Long Beach,CA.

 

  • I got 4 estimates and Southwest HVAC had the best quote and gave me more for my money in warranty than the other places. They were able to come out and give me a quote within a few days and able to install in a week. Workers were great and cleaned up. I would have preferred if they closed my front screen door every time they were in an out to keep the flies out…but other than that they were great. My AC is wonderful and very quiet. Love it! I will be recommending them to all my friends and co-workers! Please doing business with u Southwest HVAC.

    Susan B., Downey,CA.

8 comments

  1. Jeff. A.
    posted on Aug 19, 2014 at 6:19 PM    

    Great Communication with service center. They promised to call when technician was on his way when I set the appointment and they called as promised.

    Hector was very knowledgeable and professional. Attention to detail and service…Hector would not even enter my home before putting covers over his shoes. He took the time to explain everything in detail and really did a great job fixing my unit.

    I would highly recommend.

    Jeff A.
    Irvine Ca

  2. Janis Petrin
    posted on Aug 21, 2014 at 2:12 AM    

    Dear

    Eddie

    I want to thank you for coordinating my air conditioning
    unit, and to
    thank Edwin and Mark for the excellent job they did. They were
    completely professional in every way.

    I simply couldn’t be happier.

    Sincerely,
    Janis Petrin

  3. posted on Aug 22, 2014 at 5:05 PM    

    Great Communication with service center. They promised to call when technician was on his way when I set the appointment and they called as promised.

    Hector was very knowledgeable and professional. Attention to detail and service…Hector would not even enter my home before putting covers over his shoes. He took the time to explain everything in detail and really did a great job fixing my unit.

    I would highly recommend.

    YELP REVIEW: http://www.yelp.com/biz/southwest-hvac-long-beach-2?hrid=8YMwT5DAcddr9WoAp-1QZQ

    Jeff A.
    Irvine, CA

  4. posted on Aug 22, 2014 at 5:08 PM    

    My husband and i decided to get an AC unit installed in our house. Our house already has central heat and we basically only needed the compressor and coils. We called 3 different companies that service our neighborhood in Redondo, and got quotes from all 3.

    From the get go, i had a good feeling about southwest bc they had a receptionist that would answer their phones right away and she even would call to confirm appointment times. (none of the other companies did that).

    In the end, we picked southwest bc they didn’t try to up sell us to a bigger unit, was the most reasonable priced, installed the most reliable brand (daikin or train). They came out and finished the job in half day, didn’t even need a deposit and charged us one week after the job was complete! The employees are all very professional (Julio, Edwin) and i felt comfortable with them in our home with my infant.

    Thank you, the unit works great and is so quiet!! It can cool our house quickly and makes us feel like we are in a luxurious hotel! :)

    YELP REVIEW: http://www.yelp.com/biz/southwest-hvac-long-beach-2?hrid=ajaZFvEBYKyUNrpHUjVTNg

    sarah l.
    Redondo Beach, CA

  5. Max W.
    posted on Aug 22, 2014 at 5:12 PM    

    I bought an old house and went with Southwest HVAC to update it from the old floor/wall heaters to central heat/air. Right off the bat Southwest gave me the best customer service experience by far out of the companies I had in to quote the job. They were priced competitively. They offer the option of Trane equipment which has very high ratings in Consumer Reports. It also happened that they were available to do the job right away, as I only had a few weeks before I was moving in and wanted it done before then.

    Back to the customer service- Julio is the man. He is super responsive and on the ball with communication. He always got back to me promptly with answers to my questions both through email and phone calls. He reformulated my quote multiple times as I asked for equipment brand and model # changes. I asked if they would put in a Nest thermostat instead of the quoted one, they did. He was never impatient (and believe me I have tested the patience of some of the workers I’ve had in while I try to navigate updating things I know little about). When we gave him the final go ahead he had a crew ready to start immediately and they finished everything in 2 days. The job got done before my move in, even though I had pushed the work out researching what I wanted.

    The work looks clean. The system works great and we’re really happy with it. In addition, they built a new sub-floor where the old floor heater was and patched the drywall where the wall heater used to be. I need to hire someone to blend in actual flooring and smooth/paint the wall, but it was stated up front they don’t do that kind of finishing work. The final walk through was thorough and Julio made sure to show me everything they did while he explained it all. He even answered questions I had about household maintenance that were totally unrelated to HVAC. (He showed me how to light the pilot light on my water heater, which it is kind of embarrassing to not know how to do that, but I have never owned a house before!)

    I was impressed with Southwest HVAC. They are very professional and were great to work with.

    YELP REVIEW: http://www.yelp.com/biz/southwest-hvac-long-beach-2?hrid=MAHKabJMHXfl4dDLmXi51A

    Max W.
    Los Angeles, CA

  6. Max W.
    posted on Aug 25, 2014 at 1:57 AM    

    Mike R.
    Long Beach, CA

    I typically judge contractors based on their reactions to not pursuing a project. Last year after gathering a few bids, we decided to postpone the hvac install for a few months. Julio was totally cool about it and told me to call him when we were ready. So when we bidded out the project this year, Julio came out again. Prices were competitive,but the installation process was awesome. Julio and team delivered everything they promised and even finished the install early. Great experience highly recommended

  7. Babatu H.
    posted on Aug 25, 2014 at 1:59 AM    

    Babatu H.
    Los Angeles, CA

    We purchased our 100 yr old home in July 2013. Upon researching how much it would cost for heating and air put in, we were impressed by southwest pricing. We were impressed with the professionalism and ease of installation.
    It has been several months and we couldn’t be more happy. If anyone is looking to install AC we would highly recommend this company.
    We thank you all so much. We also like the one year free service.

    YELP LINK TO SOUTHWEST REVIEW: http://www.yelp.com/biz/southwest-hvac-long-beach-2?hrid=l1w_lbOSj5ZXTXFCEMHltA

  8. ceci castelblanco
    posted on Feb 17, 2015 at 10:34 PM    

    We just got our system installed by Southwest HVAC and it’s been a great experience. Big thanks to Angel who provided such thoughtful and excellent service since the time he first came over to give us the presentation and helped us determine what would be best for our place, and right through to when he did the installation. Angel was professional and kind and allowed us to feel at ease about the whole thing. What a relief. Thank you Southwest HVAC!

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